FAQ

• Have a box of tissues, water/beverage of choice

• Quiet, confidential space where you can openly speak (such as in your car, room with noise machine and DND sign, office, backyard, closet, park, quiet parking lot)

• If using a phone for video call - have a phone mount and put it on DND so it doesn’t cut off our connection if you get a phone call

• Use google chrome for best connectivity

• Notebook and pen to write concepts that resonate during the session

• Be in a well-lit space where the therapist can fully see you above your shoulders (not in front of a window as the shadow makes it difficult for the therapist to see your face)

• Seated in a comfortable chair 

• Blue light glasses and yellow-tone screen - maintain distance from the screen 

You are not required to bring anything to your sessions, but are welcome to bring a notebook and pen to write concepts that resonate during the session and/ or a beverage.​ Please ensure if you are paying by credit card you have added your card on file prior to your session.

We do not offer direct billing, but if you are covered for Registered Psychotherapist (RP) we will provide you the receipt with the necessary information to submit to your provider.

Although, psychotherapy is a regulated health profession in Ontario, it is unfortunately not covered under OHIP, OW or ODSP.

The majority of extended health benefits, however, do cover psychotherapy services. You are encouraged to speak with your insurance provider about counselling services provided by a Registered Psychotherapist to determine your eligibility and approved rates of coverage. We do not reimburse sessions if it turns out you do not have coverage

We offer limited sliding scale rates on a case by case basis. Please book a complimentary 15 minute consultation to discuss potential options.